The winner of our communication contest (drumroll, please)…
Although the entries were randomly selected, I thought her response was very insightful.
“The number one factor that makes someone a great communicator is the ability and willingness to listen to others. I learned this surprising fact first-hand years ago. As part of my medical training, I had to work quite a bit with patients and families. As a trainee, I sometimes did not have the all the answers to their questions and did not always have much to say. Imagine how surprised I was at the end of the year when I won the coveted “Intern of the Year” award for my communication skills! I was told it was because of my ability to listen, not talk, that I was noticed by staff and patients. I learned an important lesson through that experience- it is far better to listen than to talk. Listen first and much, talk later and less is a good motto that I try to live by in both my personal and professional relationships.”
Like they say, “No one cares how much you know, until they know how much you care.” Listening is a wonderful way to show that you care.